Jeep Wave Customer Care at Westborn
Presented by Westborn CDJR
Jeep has made a name for itself as a beloved and long-trusted heritage brand of fun and adventurous SUVs. However, there's so much more to creating a strong brand than simply having an amazing collection of vehicles. Jeep truly cares about each and every one of its customers, and one way they show it is through their Jeep Wave Customer Care program. This program goes above and beyond traditional customer service to make sure the Jeep community has top-notch support at their fingertips, whenever they need it. Now in 2021, Jeep has announced that they are updating their Jeep Wave service to include all new 2021 models, with extended eligibility to 2020 models and beyond. They have also decided to increase the program by a full year, meaning Jeep customers receive 36 months of Jeep Wave Customer Care service! In this article, we'll fill you in on everything you need to know about the Jeep Wave program for 2021.
What is the Jeep Wave Customer Care Program?
Jeep Wave Customer Care is a membership program made exclusively for the Jeep community. Members will have access to many benefits and services to help them make the most out of their Jeep! Here are a few perks of the Jeep Wave Customer Care program:
NO ADDITIONAL COST WORRY-FREE MAINTENANCE
Jeep Wave members enjoy a three-year warranty with no mileage limit. Jeep Wave is one of the only customer service programs to provide a warranty of this kind with no mileage limit. In addition, you will also receive full coverage on your vehicle's first three tire rotations, and first three oil changes anytime within the first three years of your membership when you visit a certified Jeep dealership or Jeep technician!
CONFIDENCE WITH VEHICLE PROTECTION
This service goes hand-in-hand with your vehicle's maintenance to take the stress out of servicing your vehicle. Jeep Wave will help provide you with a same-day rental car service for when your Jeep is in the shop. That way, you can get maintenance any time you need it, without worrying about transportation. Jeep Wave members will also receive 24/7 roadside assistance with this service, and can redeem this perk anytime within their 5-year Powertrain Limited Warranty period!
DEDICATED 24/7 OWNER SUPPORT
The availability of anytime, one-on-one customer support is a huge benefit of becoming a Jeep Wave member. You'll have access to a real human service provider whenever you have questions about your Jeep. Simply call their hotline at 1-844-533-7928 to speak with an expert. You can also get in touch using the email and Live Chat options listed on your Jeep Wave account page, to reach out whichever way is most convenient for you!
Is My Jeep Covered?
Jeep Wave Customer Care is available for a huge array of Jeep drivers! New for 2021, Jeep has extended Jeep Wave membership to all 2021 Jeep models, both leased and purchased. In addition, there are many 2020 Jeeps that are also included, such as all 2020 Wranglers and 2020 Gladiators, as well as select trim levels of the Renegade, Compass, Cherokee, and Grand Cherokee. You can also hold multiple memberships at a time, meaning that if you own more than one eligible Jeep vehicle, they will all be covered with the same great care. Even for those vehicles outside of the 2020 or 2021 model years, you can still purchase a Jeep Wave membership and get all the wonderful benefits that come with it. Be sure to check out our Inventory page right here on our website to browse our new 2021 Jeep models, and keep in mind that Jeep Wave Customer Care will be included in your purchase!
Where Can I Find a Certified Jeep Service Provider?
As we mentioned above, some of the maintenance benefits only apply when you visit a U.S. authorized FCA US LLC dealer for service. Luckily as a certified Jeep dealer, you can redeem your oil changes and tire rotations right here at Westborn at our Mopar Service Center! Our expert technicians will take great care of your Jeep, and provide you with your first three oil changes and tire rotations within the first three years of your Jeep Wave membership at no cost to you! To check out our Service Center, head over to the Mopar Service tab on our website. There, you can browse all the services we provide to all makes and models. You can also schedule your appointment right online by clicking on "Schedule Service." As always, you're welcome to give us a call with any questions or to schedule your appointment over the phone. Here at Westborn CDJR, we're proud to serve the greater Detroit area and keep your vehicles in excellent condition. Get in touch with us today!
